Dr. Daniel Páez: a full schedule, now under control.
With AURA, Dr. Daniel Páez and his team report less time spent managing appointments, fewer patient no-shows and more patient follow-up.
- Specialty
- Oculofacial surgery
- Location
- Caracas, Venezuela Professional profile
- less time spent managing appointments
- 70%less time spent managing appointments
- fewer patient no-shows
- 50%fewer patient no-shows
- in patient follow-up
- +90%in patient follow-up
Results reported by Dr. Daniel Páez and his team using AURA.
The specialist
Dr. Daniel Páez Sáenz is an oculofacial surgeon with a practice in Caracas.
A full schedule needs coordination and reliable follow-up.
With the schedule already full, the need the doctor describes was to gain control and order in daily coordination and in patient follow-up.
Before AURA, the team used Manychat and worked without a CRM to centralize management. The doctor describes that stage as an operation that was hard to keep in order. He also reports repeated blocks of his Meta account during that period.
AURA: the daily operation in a single place.
Today the doctor and his team work in AURA to manage the schedule and patient follow-up with more control and order.
AURA centralizes the team's conversations, responsibilities and follow-up activities in one workspace.
What these results mean.
Less time spent managing appointments means the team devotes fewer hours to the administrative work of coordination.
Fewer patient no-shows means fewer scheduled appointments go unattended.
The doctor and his team report a 90% increase in patient follow-up.
The doctor and his team highlight the control and order they now have in their operation.
Results reported by Dr. Daniel Páez and his team using AURA.
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